Error Resolution - CAUAJM_E_18402 ORA-00001: unique constraint

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

In the event_demon log, we are getting the following Oracle error messages:

[11/08/2016 12:00:00] CAUAJM_E_18416 Event Server: <ATSYS> Failed Query: <BEGIN :RetVal := ujo_batch_move_event (:I_time, :B_count); END; <<1478606400>>>

[11/08/2016 12:00:00] CAUAJM_E_18402 ORA-00001: unique constraint (AEDBADMIN.XPKUJO_PROC_EVENT) violated

[11/08/2016 12:00:00] ORA-06512: at "AEDBADMIN.UJO_BATCH_MOVE_EVENT", line 33

[11/08/2016 12:00:00] ORA-06512: at line 1

[11/08/2016 12:00:00] CAUAJM_I_18403 Processing OCI function ODEFIN(34)

[11/08/2016 12:00:00] CAUAJM_E_18400 An error has occurred while interfacing with ORACLE.

[11/08/2016 12:00:00] CAUAJM_E_18401 Function <doExecute> invoked from <nextRow> failed <873>

Cause

There is an existing event ID (eoid) in the ujo_proc_event table. While processing events, the database is trying to assign an event an eoid that already exists.

Environment

CA Workload Automation AE r11.3.6+

Resolution

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1. Identify duplicate events in the ujo_proc_event table

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SELECT p.eoid FROM ujo_proc_event p, ujo_event e WHERE e.eoid=p.eoid;

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2. Identify the job id from the duplicate events in the ujo_proc_event table

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SELECT eoid, joid FROM ujo_proc_event WHERE eoid = '<actual_eoid>';

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3. Find the job name associated with the job id from the ujo_proc_event table

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SELECT job_name FROM ujo_job WHERE joid = '<actual_joid>';

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4. Remove duplicate events from the ujo_proc_event table

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DELETE FROM ujo_proc_event WHERE eoid='<actual_eoid>;

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5. Restart the Scheduler

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