Jobs getting failed with error code 20007

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

When running Windows jobs, the job may fail and shows this: "command file not found" error code 20007. 

Environment

Component: Workload Automation Agent 

OS: Windows

Cause

Command is running directly and Windows may not interpret it correctly.

00:00:12 20XX CAWA_I_20005 AFM: 20160919 XXXX2321-0200 AGENT1234 JavaAgent#tcpip@AEP_SCH 001.1234_1/WAAE_WF0.1/MAIN RUN . Data(Command="whoami") Env(AUTOSERV=AEP,AUTO_JOB_NAME="TEST_CMD1",AUTORUN="1234-1") User(....) Password(...) MFUser(....) WOBRequestID(XXXX) 
00:00:12 20XX CAWA_I_20010 The local security is bypassed 
00:00:12 20XX CAWA_E_20015 Command/Script not found.Error code: 20007 
00:00:12 20XX CAWA_I_20018 Job failed. Exit code 20007, Status: "Command file not found"

 

Resolution

Add the following parameters in agentparm.txt and restart the WA Agent:

oscomponent.lookupcommand=true 
oscomponent.cmdprefix.force=true