When user runs dr_validate.sh script, got error "Missing 'dialog' package required by Vertica server"

Products

CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction

Problem:

When customer trying to upgrade or fresh install Vertica database version 7.2.3-7, once the user run dr_validate.sh script, they got this error as below:

# ./dr_validate.sh -p drinstall.properties

Log File: logs/install_log_validate_09-19-2016_21-31-34.log

===============================================================================

Checking Passwordless SSH to all hosts: XXX.XXX

===============================================================================

Passwordless SSH fromXXX.XXX to [email protected] [ OK ]

===============================================================================

Beginning Data Repository Prerequisite Compliance Enforcement on host XXX.XXX

===============================================================================

Red Hat Enterprise Linux Major Release: 6 ..............................[ OK ]

Processor Type: Intel ...................................................[ OK ]

Checking to see if required 'dialog' package is available.: Missing 'dialog' package required by Vertica server. [FAIL]

Please run 'yum install dialog' or equivalent to install the missing package.

CPU frequency scaling not available on this system ......................[ OK ]

Maximum number of open files allowed for dradmin is 65536 ...............[ OK ]

.

Validating connection to database host: XXX.XXX

Verifying database connection properties. ...............................[ OK ]

Could not enforce prerequisite compliance.

Data Repository Prerequisite Compliance Status on host XXX.XXX -- FAIL!

===============================================================================

Environment:

CA Performance Management 3.0.0 and above

Cause:

The fail was due to this linux machine has not installed the package dialog for the OS.

Resolution/Workaround:

User needs to run the yum command to install dialog package for the linux system.

See example below:

1.

Run the installation for dialog

# yum install dialog

Loaded plugins: product-id, refresh-packagekit, security, subscription-manager

This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.

rhel-cd | 3.9 kB 00:00 ...

Setting up Install Process

Resolving Dependencies

--> Running transaction check

---> Package dialog.x86_64 0:1.1-9.20080819.1.el6 will be installed

--> Finished Dependency Resolution

Dependencies Resolved

======================================================================================================================

Package Arch Version Repository Size

======================================================================================================================

Installing:

dialog x86_64 1.1-9.20080819.1.el6 rhel-cd 197 k

Transaction Summary

======================================================

Install 1 Package(s)

Total download size: 197 k

Installed size: 515 k

Is this ok [y/N]: y

Downloading Packages:

Running rpm_check_debug

Running Transaction Test

Transaction Test Succeeded

Running Transaction

Warning: RPMDB altered outside of yum.

Installing : dialog-1.1-9.20080819.1.el6.x86_64 1/1

Verifying : dialog-1.1-9.20080819.1.el6.x86_64 1/1

Installed:

dialog.x86_64 0:1.1-9.20080819.1.el6

Complete!

======================================================

2.

Check and make sure the dialog package has been installed to Data Repository machine:

# rpm -qa | grep dialog

dialog-1.1-9.20080819.1.el6.x86_64

#

3.

Rerun the dr_validate.sh script to verify all the prerequisites been meet.

# ./dr_validate.sh -p drinstall.properties

Log File: logs/install_log_validate_09-19-2016_21-49-34.log

===============================================================================

Checking Passwordless SSH to all hosts: XXX.XXX

===============================================================================

Passwordless SSH from XXX.XXX to [email protected] [ OK ]

===============================================================================

Beginning Data Repository Prerequisite Compliance Enforcement on host XXX.XXX

===============================================================================

Red Hat Enterprise Linux Major Release: 6 ..............................[ OK ]

Processor Type: Intel ...................................................[ OK ]

Checking to see if required 'dialog' package is available. ..............[ OK ]

CPU frequency scaling not available on this system ......................[ OK ]

Maximum number of open files allowed for dradmin is 65536 ...............[ OK ]

.

Validating connection to database host: XXX.XXX

Verifying database connection properties. ...............................[ OK ]

Data Repository Prerequisite Compliance Status on host XXX.XXX -- PASSED

=============================================================

Script finished - ./dr_validate.sh

=============================================================

Environment

Release: IMDAGG99000-2.8-Infrastructure Management-Data Aggregator
Component:

Resolution