Notification, with Blank values, gets generated after creating a Risk if the Category field is selected.

Article Id: 4659
Status: Published
Updated On: 14-02-2018 08:19
Legacy Id: TEC1994894
Products:
CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM
Issue/Introduction:

Notification, with Blank values, gets generated after creating a Risk if the Category field is selected.

 

Steps to reproduce:

  1. Login into CA PPM with an Admin user.
  2. Navigate to Home-->Projects
  3. Open any Project
  4. Navigate to Risks/Issues/Changes tab
  5. Click on "New" button , to create new Risk
  6. Enter all mandatory fields, also select any of the values for "Category" dropdown list.
  7. Save the details.
  8. Now navigate to Home--> General
  9. Click on "Risks" in Notification portlet
  11. View the Notification message

Cause:

This is due to the defect CLRT-80962

Environment:

CA PPM 14.4, 15.1

Resolution:

Do not select any value for the Category field and Notifications will be generated with all the information.

Additional Information:

Our development team has updated that the defect is fixed in PPM 15.2