Notification, with Blank values, gets generated after creating a Risk if the Category field is selected.

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Article ID: 4659

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Notification, with Blank values, gets generated after creating a Risk if the Category field is selected.

 

Steps to reproduce:

  1. Login into CA PPM with an Admin user.
  2. Navigate to Home-->Projects
  3. Open any Project
  4. Navigate to Risks/Issues/Changes tab
  5. Click on "New" button , to create new Risk
  6. Enter all mandatory fields, also select any of the values for "Category" dropdown list.
  7. Save the details.
  8. Now navigate to Home--> General
  9. Click on "Risks" in Notification portlet
  10. View the Notification message

Cause

This is due to the defect CLRT-80962

Environment

CA PPM 14.4, 15.1

Resolution

Do not select any value for the Category field and Notifications will be generated with all the information.

Additional Information

Our development team has updated that the defect is fixed in PPM 15.2