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SPS Reporting Error After Install: Possible cause: architecture word width mismatch


Article ID: 4657


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On



I've installed SPS and when I look for the logs after the installation, I see the following lines reported :


INFO: Starting Servlet Engine: Apache Tomcat/7.0.53

Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library /opt/CA/secure-proxy/agentframework/bin/ which might have disabled stack guard. The VM will try to fix the stack guard now.


Caused by: java.lang.UnsatisfiedLinkError: /opt/CA/secure-proxy/agentframework/bin/ /opt/CA/secure-proxy/agentframework/bin/ wrong ELF class: ELFCLASS32 (Possible cause: architecture word width mismatch)  



The errors are indicating that you have 32bits and 64bits components which are not compatible



SPS Version: 12.52


1. Uninstall 64bit JDK


2. Install 32bit JDK as SPS requires 32bit JDK, and reinstall SPS