How to apply Retention Policy to Exchange mailbox

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

How to apply Retention Policies on Microsoft Exchange for the mailboxes provisioned by CA IDM?

Environment

Release:
Component: IDMGR

Resolution

The only way to achieve this is to create a Policy Xpress that will call an external code (a PowerShell script) to run the needed commands to set the policy and other settings that do not appear in the account template screens. You will set the Policy Xpress to call the script adding the needed values as parameters (mailbox name, retention policy name, etc.)

 

Additional Information

This URL has instructions on how to use PowerShell to apply a retention policy: https://technet.microsoft.com/en-us/library/dd298052(v=exchg.150).aspx