On the customized form which was recently published, a user may get the following error message:
"AHD04482: The security settings prevent this operation. For more details about this issue, contact the administrator"
There is a possibility that an appropriate security settings is not set on an object added to the new form.
CA Service Desk Manager - ALL VERSIONS
Check the Function Group on the Schema Designer if an appropriate value is set.
(This is for example. It is necessary to click an appropriate table icon you need to check in the tree)
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Check if all the Function Access are set a correct access level settings in the Role detail screen.
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