After upgrading to CA APM 10.3, the Introscope Webview Home Page loads a blank page and it is empty.
In the Introscope Webview log, you notice the below WARN messages:
11/01/16 11:45:37.652 AM EDT [WARN] [WebView] Unable to find Triage Map Configurations Metric Grouping. Type - BT-ART
11/01/16 11:45:37.652 AM EDT [WARN] [WebView] Unable to find Triage Map Configurations Metric Grouping. Type - APP-ART
11/01/16 11:45:37.654 AM EDT [WARN] [WebView] Unable to find Triage Map Configurations Metric Grouping. Type - BT-ERR
11/01/16 11:45:37.654 AM EDT [WARN] [WebView] Unable to find Triage Map Configurations Metric Grouping. Type - APP-ERR
The "SystemMM.jar" is missing from <EM_Home>/config/modules
The new management module for the WebView Home Page is SystemMM.jar in CA APM 10.3 and above.
Copy the SystemMM.jar file from <EM_HOME>/config/modules-upgrade10.3.0.19 into the <EM_Home>/config/modules
Restart the Introscope Enterprise Manager.