ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

USM Loads very slowly for Account Contact users or administrator users who have access to a large number of groups


Article ID: 4638


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES


Users in UMP (either account contact or administrator users) who have access to a large number of groups, especially Interface groups, may experience very long load times in USM and slow performance.


UIM/UMP 8.47


A hotfix is available which corrects an issue with loading interface-based groups.  It can be downloaded from the UIM Hotfix Index Page.


The hotfix to apply is ump_usm_8.4.7_HF1 (or higher, depending on what is available on the above page.)