USM Loads very slowly for Account Contact users or administrator users who have access to a large number of groups

book

Article ID: 4638

calendar_today

Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Users in UMP (either account contact or administrator users) who have access to a large number of groups, especially Interface groups, may experience very long load times in USM and slow performance.

Environment

UIM/UMP 8.47

Resolution

A hotfix is available which corrects an issue with loading interface-based groups.  It can be downloaded from the UIM Hotfix Index Page.

 

The hotfix to apply is ump_usm_8.4.7_HF1 (or higher, depending on what is available on the above page.)