Setting time on MTP

Products

• CA Application Delivery Analysis MTP (NetQoS / ADA)

Issue/Introduction

 

Introduction: 

 

There will be problems if date/time or timezone in MTP is not matching with APM or ADA Console.

 

Question: 

 

There are issues with Time and Time zone in MTP. How to correct those?

 

Environment:  

 

CentOS.

 

Answer: 

 

Check the Date or time on MTP with the below command:

       _{# date}

Stop ntpd service if it is running.

 

       _{#sudo service ntpd stop}

 

Disable the service at all run levels to prevent it from auto restart on next server reboot.

 

       _{#sudo chkconfig ntpd off}

 

Check the current timezone configured with the below command:

 

      _{#sudo ls -l /etc/localtime}

 

It is advised to set the timezone on MTP as UTC timezone but it depends on your requirement.

 

For example to set the time zone to UTC, you have to run the below commands:

 

       _{#sudo mv /etc/localtime /etc/localtime.bak  (For backup)}

 

       _{#sudo ln -s /usr/share/zoneinfo/Etc/UTC /etc/localtime}

 

Set the correct date and time with “date” command.

 

The date command is used to set the system clock using the switch -s and the format MMDDhhmmYYYY (where MM=month, DD=day, hh=24-hour hour, mm=minute, YYYY=year)

 

 The following example sets the date to January 5th 2007, 1:15 PM:

 

       _{#sudo date -s 010513152007}

 

Run the below command to sync the time with napatech card:

 

     _{#sudo  /opt/NetQoS/tui/tui-datetime.php}

 

 

 

Additional Information:

 

If the problem still persists after running above commands or if you face any additional problems during above commands, please contact CA Support.

 

 

 

Environment

Release: SAMCNH99000-10.1-NetQoS-SuperAgent-Management Console-Hardware
Component: