Jobs on a UNIX Workload Agent are failing with submission error

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation DE - System Agent (dSeries)
• CA Workload Automation DE - Business Agents (dSeries)

Issue/Introduction

The jobs are stuck and do not complete.  WA Agent restart does not clear them.  

Following error may be seen in the agent logs.

Jobs on a Workload Agent are failing with the following errors recorded in the Agent runner_os_component.log:
Preparing job 123456.12345600_1/WAAE_WF0.1/MAIN
Cannot fork a new process to execute the job:123456.12345600_1/WAAE_WF0.1/MAIN, reason:Not enough space
Job 123456.12345600_1/WAAE_WF0.1/MAIN failed - Submission error

Transmitter: Sending AFM: 20160913 15560100+0700 JavaAgent#tcpip@RLS_SCH OS_COMPONENT 123456.12345600_1/WAAE_WF0.1/MAIN State SUBERROR Failed SetEnd Status(Submission error) Cmpc(12) 

 

Additional symptoms reported:

• Jobs failing with a Completion Code (Cmpc) of 1.

Environment

Release:  All Supported Version

 

Cause

The problem occurs when the system is low on swap space.

 

Resolution

Solutions for the reported symptoms are documented in the table below.

 

Symptom	Resolution
Submission error Cmpc(12): reason:Not enough space	Increase system swap space or reboot the server to temporarily free up some swap space so that the jobs can continue running successfully. System restart may be needed.
Submission error Cmpc(1)	Confirm/Adjust job to use ulimit resources that are within the limitations set for the execution user at the operating system level. If adjustments to OS ulimits are needed, work with SysAdmin. Then adjust job accordingly.