Following an IPL in my SYSPLEX, received XCF IXC431I member stalled messages which showed Datacom Multi-User (MUF startup JOB name as one of the stalled jobs.

Products

• Datacom
• DATACOM - AD
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware

Issue/Introduction

Issue:

Following an IPL in my SYSPLEX, received XCF IXC431I member stalled messages which showed Datacom Multi-User (MUF startup JOB name as one of the stalled jobs. 

                                                                         

In the IXC431I message, the text is:                                                 

 

GROUP gnme MEMBER mnme JOB jnme ASID asid                                

STALLED AT sdate stime ID: s#.r#                                         

LAST MSGX: adate sitime siexit STALLED swork PENDINGQ                    

LAST GRPX: gdate gtme   gnexit STALLED gwork PENDINGQ                    

LAST STAX: stdate sttime stexit STALLED  

 

In the message text:                                      

     gnme  The name of the XCF group whose member stalled.  

     mnme  The name of the stalled member.                  

      jnme  The name of the job.                             

     asid    The hexadecimal ASID of the address space.       

     sdate   The date when XCF believes the member stalled.   

     stime  The time when XCF believes the member stalled.                                

Environment:

 

z/OS

Cause:

The dispatching priority for Datacom was not high enough.

The Datacom MUF was a victim of the XCF stall condition and not the cause.

Resolution:

The problem was resolved once the dispatching priority Datacom (and any other product using Datacom, such as CA Workload Automation Restart Option for z/OS Schedulers (aka CA-11) were the same and that they were just below or equal to that of JES. 

Additional Information:

Refer to IBM documentation related to XCF in the SYSPLEX environment.

Environment

Release:
Component: AD