Device life cycle not updating when integrated with Spectrum

Article Id: 4611

Status: Published

Updated On: 14-02-2018 08:19

Legacy Id: TEC1032752

Products:

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction:

When a device is deleted in Spectrum, the device is not retired in CAPM

Environment:

CAPM 2.8 and Spectrum 10.1.1

Resolution:

PTF_10.1.103 (for Spectrum 10.1.1) must be applied to resolve this issue. An issue must be opened with the Spectrum team to get this patch, and it should be applied per the release notes. Also, within CAPM, you must go to the data source list, edit the Data Aggregator data source and make sure "Discover devices from other data sources" is checked as well

Additional Information:

See the CAPM compatability matrix: Compatibility Matrix as there are a few different PTF patches that may be applicable depending on the version of Spectrum oyu are running