Gateway Fails To Start After Executing ssgrestore Command

Products

• CA API Gateway

Issue/Introduction

After executing the ssgrestore.sh command it could be possible that the gateway fails to start up.  

No new information is getting written to the following log:

/opt/SecureSpan/Gateway/node/default/var/logs/ssg_0_0.log

 

Executing a command such as the following will show no

indication of the gateway process being up and running:

ps -ef | grep -i gateway.jar 

 

Environment

Release:
Component: APIGTW

Cause

The ssgrestore command is changing the file permissions on the following files

within the /opt/SecureSpan/Gateway/node/default/etc/conf directory:

 

node.properties

omp.dat

ssglog.properties

 

 

Resolution

From a privileged shell execute the following commands:

cd /opt/SecureSpan/Gateway/node/default/etc/conf

chmod g+r *

 

Then restart the gateway and it should now start up successfully.