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Users Unable to Access Job Action Drop-Down in QuickView

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Article ID: 4604

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

In WCC QuickView, some users do not have the drop-down menu that allows for events to be sent to selected jobs. The users have full access to the jobs via as-job policies in EEM and are able to send events to them from the command line.

Environment

WCC 11.3.6/11.4 Any O/S

Cause

There are WCC EEM policies that control access to the Send Action drop-down menu in QuickView. The users must be granted access via those policies for the menu to be available in WCC.

Resolution

Login to the WCC application inĀ EEM as EiamAdmin and make sure the users are granted access in the following policies...

ConfigurationControl / ConfigurationControlEventDefault

ObjectControl / ObjectControlDefault