Users Unable to Access Job Action Drop-Down in QuickView

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Article ID: 4604

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

In WCC QuickView, some users do not have the drop-down menu that allows for events to be sent to selected jobs. The users have full access to the jobs via as-job policies in EEM and are able to send events to them from the command line.

Cause

There are WCC EEM policies that control access to the Send Action drop-down menu in QuickView. The users must be granted access via those policies for the menu to be available in WCC.

Environment

WCC 11.3.6/11.4 Any O/S

Resolution

Login to the WCC application inĀ EEM as EiamAdmin and make sure the users are granted access in the following policies...

ConfigurationControl / ConfigurationControlEventDefault

ObjectControl / ObjectControlDefault