Users Unable to Access Job Action Drop-Down in QuickView

Article Id: 4604

Status: Published

Updated On: 14-02-2018 08:19

Legacy Id: TEC1408928

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

In WCC QuickView, some users do not have the drop-down menu that allows for events to be sent to selected jobs. The users have full access to the jobs via as-job policies in EEM and are able to send events to them from the command line.

Cause:

There are WCC EEM policies that control access to the Send Action drop-down menu in QuickView. The users must be granted access via those policies for the menu to be available in WCC.

Environment:

WCC 11.3.6/11.4 Any O/S

Resolution:

Login to the WCC application in EEM as EiamAdmin and make sure the users are granted access in the following policies...

ConfigurationControl / ConfigurationControlEventDefault

ObjectControl / ObjectControlDefault