CASH_E_01478 Submission failed, reason = WARNING - Unknown user

Products

• Unicenter Job Management Option

Issue/Introduction

 At Job submission, error message "CASH_E_01478 Submission failed, reason = WARNING - Unknown user xxxxx " is found in the logs.  Userid and password are Okay.

Environment

UUJMA 11.2 on AIX

Cause

Usually it happens when using the SHA password encryption or latest encryption types.  
By looking into file /etc/security/passwd , passwords start with {ssha512} or something like it.
In AIX only crypt hashing algorithm is supported (No MD5 or SHA).

Resolution

1.  Password checking can be disabled with below steps:

                      - Open file $CAIGLBL0000/sche/config/ExtNodeL.sch 
                      - In this file you'll see a single line with: -n=*,*,E 
                      - Change the last character from E ( Enable ) to D (for Disable) 
                      - Now it looks like: -n=*,*,D 
                      - Then you have to restart the agent

2.  Or if possible, ask your Aix System Administrator to revert to crypt hashing algorithm.