SDDC Manager upgrade pre-checks fail with error "Triggering SDDC Manager upgrade bundle failed"
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SDDC Manager upgrade pre-checks fail with error "Triggering SDDC Manager upgrade bundle failed"

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Article ID: 458822

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

Symptoms:

When initiating SDDC Manager upgrade pre-checks from either VCF Operations (Build > Lifecycle > VCF Instances > SDDC Manager Upgrades tab) or the SDDC Manager UI (Lifecycle Management > SDDC Manager > Available Upgrades tab), the operation fails. The following error is displayed in the UI:

`Triggering SDDC Manager upgrade bundle failed. A problem has occurred on the server. Please retry or contact the service provider and provide the reference token`

Environment

VMware SDDC 9.1

Resolution

This issue is resolved in the SDDC 9.1.1 release.

Additional Information

SDDC 9.1.1 release notes:

https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-9-0-and-later/9-1/release-notes/vmware-cloud-foundation-9-1-1-0-release-notes/sddc-manager-9-1-1-0-release-notes.html