Unable to add AC Endpoints to groups - task pending/in progress
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Unable to add AC Endpoints to groups - task pending/in progress

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Article ID: 45882

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Issue/Problem/Symptoms: 

Unable to add newly installed endpoints to existing groups to achieve automatic policy deployment. The task stays in Pending/In Progress state.

Environment:  

CA Privileged Identity Manager r12.8

Cause: 

We found that the ems.log file was too large (over 800MB). Also, the ems.log file was full of the following error:

ERROR: Accept() failed: too many open files. Please check per-process and system-wide limits on the number of open files.

Resolution/Workaround:

1)   1. Increase the open files limit in OS configuration;

2)   2. Configure log rotation for ems.log by configuring the "logfile_max_size" parameter on "tibemsd.conf" file;

3)   3. Restart all CA services on ENTM server.

Environment

Release: ACP1M005900-12.8-Privileged Identity Manager
Component: