Error: "Validating Management Paks Failed" during upgrade pre-check

Products

• VCF Operations

Issue/Introduction

Attempting to upgrade VCF Operations to 9.1.1 fails during the upgrade pre-check with an error similar to the following:

•  Validating Management Paks Failed
{"key":"management_pak_existence_check.description","params":["\n SDDC Management Health / 8.2.17038498 / Greater than 8.6.2"]}
See recommendation: management

Environment

• VCF Operations 9.1

Cause

The management pack is not compatible with VCF Operations 9.1.1.

Resolution

Remove or upgrade the management pack to a compatible version.

To remove the management pack:

1. Go to VCF Operations > Operate > Administration > Integrations > Repository.
   
   
2. Find the offending management pack and select it. Click the three dots and select Uninstall.
   
   
   1. If there are any associated accounts, the accounts will need to be removed first.
      
      
   2. Select the Accounts tab under Integrations.
      
      
   3. Expand the account configuration for the related management pack.
      
      
   4. Click the three dots next to the account and select Delete.
      
      
3. Run the upgrade pre-check again. Repeat steps 1-2 for any more management packs that get flagged. 

To upgrade the management pack to a compatible version, follow the steps in Management Packs not collecting data after upgrading to VCF Operations 9.1.1