Request Search Result not correct in USS-UI

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Article ID: 4582

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Updated On:

Products

CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Request Search Result not correct in USS-UI

Environment

Windows running SM R14.1 (CA Service Catalog and USS).

Resolution

While using the 'autofill' during the offering-search in the USS-UI, this activates 'limited' search functionality.

Showing a possible 'hint' on the offering you are searching for.

Should the auto-fill-list not show the offering you are searching for, then you need/can hit the 'search-button'.

And this search-button will execute full search-functionality, with the complete list in the result.