Client Tools install fails with "Documentation" option

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

How to install Client Tools with "Documentation" option for Identity Governance 12.6.5?

Environment

Release:
Component: SGRM

Resolution

When selecting the "Documentation" option to install Client Tools, the installer will not complete and fail due to this option being selected. A workaround would be to uncheck the documentation option or to follow the below steps:

 

1. Install client tools

2. Select the Documentation

3. It should ask for the Language zip. Before selecting the language zip edit the file C:\Program Files\CA\Identity Governance\Client Tools\Software\assembly-Docs.txt and remove DNA in 19th line. That means, change the following from:

 

"..\Docs\BOOKSHELF,docs.zip\CA-IdentityGovernance-12.6.05-Language-Files\i18n\en\DNA,*,,,,"

to

"..\Docs\BOOKSHELF,docs.zip\CA-IdentityGovernance-12.6.05-Language-Files\i18n\en,*,,,,"

 

4. Then proceed to select the zip file in installer.

5. The installer should complete now.