Change the user account that scheduled adapters use

Products

• CA Business Service Insight

Issue/Introduction

How can I change the user account that scheduled adapters use to run?

Environment

CA Business Service Insight 8.3.x and 9.x

Cause

Once you have scheduled an adapter in the BSI GUI and supplied the user account at the prompt, this is saved for all scheduled adapters.

Resolution

This user account information is stored in T_SYSTEM_CONFIGURATIONS under settings:

scheduled_adapter_user

scheduled_adapter_pass

scheduled_adapter_domain

You can force BSI to prompt for this information again by running the following statement against the BSI database:

update t_system_configurations set sys_config_value='' where sys_config_name like 'scheduled_adapter_%';

commit;

Once the statement is executed, stop and restart one of the scheduled adapters.  The next time the adapter is scheduled to run, you will be prompted for the user information.