How to configure Clarity PPM to send emails, and test its working?
It is important that this configuration is properly in place for many notification functionalities of the product. For example:
To start the configuration, we would have to go to our NSA / CSA console. An example URL is provided below. Note that the URL may vary depending on whether HTTPS is implemented or not, in addition to the port that is allocated to NSA / CSA.
Verify that the user that should be notified by Email has the email address configured under the user in CA PPM.
Run a job, and verify if you receive an email notification for its failure/completion. Any job can be executed for this purpose. However, take precaution before executing jobs that make changes to Clarity data or its configurations.