When accessing the URL for the CABI server, we receive a 404 error. In the cabi logs we see the following:
Oct 19 09:21:58:522 [UserSynchronizationThread, cabi] JasperUserUtility:login(): URL attempted :http://192.0.2.1/cabijs/login.html Oct 19 09:21:58:522 [UserSynchronizationThread, cabi] JasperUserUtility:login(): Response code :404 Oct 19 09:21:58:522 [UserSynchronizationThread, cabi] UimToJasperUserSync(): I can't log into CABI! I've tried all the known passwords. I give up...
Environment
Windows Microsoft SQL Server Bundled cabiĀ 3.00
Cause
This will happen if the superuser password was changed or corrupted.
Resolution
Delete the cabi probe and wasp in Admin Console 2 from the robot on which cabi is installed.
On the filesystem of the cabi robot delete the following:
<nimsoft home>\cabi
<nimsoft home>\probes\service\cabi
<nimsoft home>\probes\service\wasp
On the UIM database drop all the tables that CABI puts down to start fresh (sql script attached)