"Domain ID ... not found" error when planning a domain upgrade after re-importing a domain
search cancel

"Domain ID ... not found" error when planning a domain upgrade after re-importing a domain

book

Article ID: 454896

calendar_today

Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

  • An imported domain is removed from the SDDC following KB 436924 (How to remove an imported Domain from VCF 9.x), NSX is upgraded out-of-band, and the domain is re-imported into a VCF 9.1 environment.
  • The domain displays an incorrect NSX version that does not match the actual upgraded version.
  • When running "Plan Domain Upgrade" with target version 9.1.0.0 selected, the operation fails with the error: "Domain ID ########-####-####-####-############ not found".

       

Environment

VCF 9.1

Cause

Stale NSX metadata remaining in the SDDC Manager database after domain removal prevents proper inventory synchronization and correct mapping for the re-imported domain.

Resolution

  1. Remove the domain(s) by following KB 436924 How to remove an imported Domain from VCF 9.x.

  2. Contact Broadcom Support to delete the stale NSX state database entries. See Contact Support.

  3. Restart the SDDC Manager services.

  4. Re-import the domain(s) into the VCF environment.