Using VCF Operations 9.1, cannot activate [Log Collection] when vSAN adapter is missing

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When activating [Log Collection] from vCenter Server's adapter page, the change was not saved.

After clicking [SAVE] button, it's expected the page was navigated to the adapter list page, but it remains in the same page and the change was not saved.

You may notice vSAN adapter is missing in [Integrations] -> [Accounts] page. 

Note: The issue could happen even if vSAN is not used in the VCF.

According to the HAR collected when the [SAVE] button was clicked, you may see query to manageResource.action was rejected by configurationErrors.

# Response for POST query to https://<vcf_ops_ip>/vcf-operations/plug/ops/manageResource.action

{
    "configurationErrors": {
        "sdmp": [],
        "nsxt": [],
        "vsphere": [
            "Error trying to establish connection"
        ],
        "hasAnyError": true,
        "action": [],
        "vsan": []
    },
    "certificateErrors": {
        "certificatesToBeSavedSilently": [],
        "certificateCheckResult": "NOT_SUPPORTED"
    },
    "nSXTCertificateErrors": {
        "certificatesToBeSavedSilently": [],
        "certificateCheckResult": "NOT_SUPPORTED"
    }
}

 

Environment

VCF Operations 9.1

Cause

This is a known issue that could happen when vSAN adapter is missing. The engineering team is aware of this issue and the fix will be provided in the future release.

Resolution

As a workaround, use VMware Cloud Foundation Adapter's [Domain] tab menu, which could avoid the issue.