Invalid group member type: Vpc (Error code 500038) in NSX Federation Global Manager UI
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Invalid group member type: Vpc (Error code 500038) in NSX Federation Global Manager UI

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Article ID: 454379

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Updated On:

Products

VMware NSX

Issue/Introduction

  • When viewing Security Group members for a Local Manager (LM) site in the NSX Federation Global Manager (GM) UI, the following error is reported:

    Invalid group member type: Vpc (Error code 500038)

  • The Effective Members panel displays a count of 0 across all categories (VM, IP Address, NSX Segments, Segment Ports, Distributed Port Groups, Distributed Ports, VIFs).
  • Despite the zero count, member details (such as VM names) populate correctly under the Name section.
  • Global Manager upgraded from 4.2 to 9.1.
  • Local Manager is running 4.2.X.

Environment

VMware NSX

Cause

The NSX Global Manager 9.1 UI includes Vpc in the member_types query parameter, which was introduced in version 9.1 as part of the connectivity policy framework. When querying an LM running version 4.2.x from the GM site dropdown, the 4.2.x API does not recognize the Vpc member type, resulting in API Error 500038 and causing the member count to display as zero.

Resolution

Upgrade the Local Manager (LM) to version 9.1 to ensure API parity with the Global Manager. Once the LM is upgraded, the Effective Members list count will display accurately.