Precheck and Upgrade actions are disabled with a "Pending Task Completion" message when a downgrade version is selected in Customize Patch Versions

Products

• VMware Cloud Foundation

Issue/Introduction

When customizing patch versions during a Fleet-managed upgrade, selecting a target version lower than the component's currently installed version (a downgrade) allows the plan to be accepted. On the Upgrade screen, the Precheck and Upgrade action buttons become disabled (greyed out), and an info message appears:

"Pending Task Completion"

No actual task is pending. This misleading message provides no clear indication that the plan contains an unsupported downgrade, preventing the operation from proceeding.

Environment

VMware Cloud Foundation 9.1.1

Cause

The Customize Patch Versions interface does not validate that a selected target version is greater than or equal to the component's current version before the plan is saved. Downgrading a component is not a supported upgrade operation, so the Upgrade screen disables these actions but displays a generic info message instead of a specific validation error identifying the downgraded component.

Resolution

1. Navigate back to Select Version → Customize Patch Versions.
2. Identify the affected component(s).
3. Re-select a valid target version that is equal to or higher than the component's current version.
4. Once the plan no longer contains a downgrade, the Precheck and Upgrade actions will become available.