Deploy VCF Management Components Salt and Salt-RaaS Fail Due to IP Conflict

Products

• VCF Operations
• VMware Cloud Foundation

Issue/Introduction

The Deploy VCF Management Components workflow may fail if a dependent component (such as the Identity Broker) encounters an FQDN resolution conflict. This causes the SDDC Manager to abandon the deployment task permanently. Even if the underlying network/DNS conflict is later resolved, the workflow will not resume automatically and will remain in a "Failed" state.

IP <IP> (<FQDN>) already in use

UI is missing Salt and Salt-RaaS components and from add components:

Environment

• VMware Cloud Foundation 9.1
• VCF Operations

Cause

An IP/DNS conflict prevents the Identity Broker FQDN from resolving to the correct IP address. This causes the deployment task to fail 16 times, after which the SDDC Manager terminates the entire workflow. Because Salt and Salt-RaaS components exist further down the install sequence, they are never attempted when the Identity Broker step fails, leaving them unconfigured.

Resolution

Manually re-trigger the failed task in the SDDC Manager tasks interface.

1. Navigate to the SDDC Manager tasks interface.
2. Locate the task named Deploy VCF Management Components that is currently in a Failed state.
3. Re-trigger the failed task to allow the workflow to resume and deploy outstanding components.

Components deployed:

Additional Information

Once the IP conflict is resolved, the task must be manually re-run, as the SDDC Manager will not automatically retry once the workflow has been abandoned.