Authentication fails when integrating the VCF Operations plugin in VCF Automation using a VCF SSO Active Directory account

Products

• VCF Automation
• VCF Operations

Issue/Introduction

After migrating Aria Automation 8.x to VCF Automation 9.x it is not possible to integrate the Operations plugin in VCF Automation 9.x UI using a VCF SSO account.

With Aria Automation 8.x the plugin is configured using an @vidmAuthSource account but VCF 9 uses VIDB not VIDM so using a service account in the plugin will fail with an error similar to:

Failed to validate credentials: Failed to connect to Aria Operations.

Environment

• VCF Automation 9.1
• VCF Operations 9.1

Cause

VCF SSO accounts are not currently supported by the VCF Operations integration in VCF Automation 9.x 

Resolution

Create a local user account assigning it an administrator role in VCF Operations and use this to configure the plugin in VCF Automation.