Site Recovery crashes after running a reprotect in Protection and Recovery 9.1.1

Products

• VMware Live Recovery

Issue/Introduction

• While running a reprotect during a planned migration from Site A to Site B, VMware Site Recovery services in Site B crashes
• The DR UI will report the below error:

Unable to connect to Protection and recovery at https://<Protection & Recovery FQDN in Site B>:443/drserver/vcdr/vmomi/sdk. Reason: Unexpected status code: 503
Unexpected status code: 503

 

Environment

• Protection and Recovery 9.1.1
• VMware Live Site Recovery 9.1.1

Cause

• This issue is caused by a race condition during completion when the replication provider encounters empty protection group sets.
• Empty protection group sets typically occur when most tasks within an operation succeed before hitting a final error. Consequently, re-running the operation invokes an empty protection group set.

Resolution

Broadcom Engineering is aware of the issue and is working to fix the issue

For a workaround, restart the Site Recovery Service in the Protection and Recovery Appliance

Start, Stop, and Restart VMware Live Site Recovery Appliance Services