OneClick Tomcat Fails to Start After Upgrade to 25.4.11 due to tomcat-native version incompatibility
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OneClick Tomcat Fails to Start After Upgrade to 25.4.11 due to tomcat-native version incompatibility

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Article ID: 453953

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Updated On:

Products

Network Observability

Issue/Introduction

After upgrading DX NetOps Spectrum OneClick to version 25.4.11, the Tomcat service fails to start.

Reviewing the catalina.out log indicates an incompatible version of the Apache Tomcat Native library is detected. The error observed states:

2026-08-26 13:31:58,373 [main] ERROR org.apache.catalina.core.AprLifecycleListener - An incompatible version [1.2.35] of the Apache Tomcat Native library is installed, while Tomcat requires at least version [1.3.8]

The OS (RH 8.x) has FIPS enabled and the environment requires the Spectrum OneClick tomcat implementation also supports FIPS.

Environment

  • DX NetOps Spectrum 25.4.11
  • RHEL 8.x
  • FIPS enabled

Cause

When FIPS is enabled on RHEL 8.x, the system requires a specific version of the tomcat-native library. The upgrade environment was found to have an older version (e.g., 1.2.35), while the current release of Tomcat in OneClick requires at least version 1.3.8 to function correctly.

Resolution

  1. Verify the installed tomcat-native version using: 
    • yum list installed | grep tomcat-native
  2. If older than required per the catalina.out log error message, update the tomcat-native package to at least the version specified in the error message. This may only be available via the RH EPEL.
  3. Restart the Tomcat service after updating the package.