Post 16.4.3 upgrade when accessing Clarity with /niku getting Error 403 - Forbidden.
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Post 16.4.3 upgrade when accessing Clarity with /niku getting Error 403 - Forbidden.

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Article ID: 453600

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

After you upgraded to 16.4.3 when attempting to access Clarity with the URL http://your_url:your_port/niku getting an error Error 403 - Forbidden

Error The server understood the request, but is refusing to fulfill it. Authorization will not help and the request SHOULD NOT be repeated.

Steps to Reproduce: 

1. After 16.4.3 upgrade attempt to hit URL http://your_url:your_port/niku
2. Notice you get an Error 403 - Forbidden

Expected Results: it should allow to access as it is proper URL.

Actual Results: You are getting Error 403 - Forbidden.

Environment

Clarity 16.4.3

Cause

DE211101

Resolution

Under review by Engineering team.

Workaround:

1. Update any IDP app/tile RelayState configured as /niku to /niku/nu.

2. Update any bookmarked Clarity URL that ends in /niku to either the plain base URL, or /niku/nu