Troubleshooting Cloning Failures Due to Permission Issues in vCenter Server

Products

• VMware vCenter Server

Issue/Introduction

When attempting to clone virtual machines in a vSphere environment, specifically when integrated with platforms like Horizon, provisioning may fail with the error:

Fault type is VC_FAULT_FATAL- javax.xml.ws.soap.SOAPFaultException thrown by the VC server.

 

Environment

VMware vCenter Server 8.x

Cause

Permissions logic dictates that explicit permissions assigned directly to a user account take precedence over permissions inherited from group memberships. If the service account is restricted or missing explicit assignment at the required object level, administrative tasks, including cloning, will be blocked.

Resolution

1. Log in to the vSphere Client with an account that has full administrator permissions.
2. Navigate to Single Sign ON > Administrator > groups.
3. Click Edit.
4. Add the user to the administrator group.
5. Click OK.
6. Attempt the cloning operation again to confirm the error is resolved.