Retrieving cloud account details via API fails with "Timeout in remote operation after 80 seconds"'

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

"Timeout in remote operation after 80 seconds" error when attempting to retrieve cloud account details using API in Aria automation

Environment

VMware Aria Automation 8.18.X

Cause

This issue occurs when an incorrect API method (e.g., PATCH) is used instead of the required GET method, or when the API request is directed to an incorrect endpoint path.

Resolution

1. Review the API request being sent to the endpoint.
2. Ensure you are not using a PATCH request to retrieve account details.
3. Use the following GET request to retrieve the cloud account details: GET https://vra_fqdn/iaas/api/cloud-accounts

Additional Information

• Refer to the official VRA Cloud API documentation for the correct endpoint structure.