Third-Party ManageEngine Network Configuration Manager Integration & Backup Guidance

Products

• ISG Proxy
• Management Center
• Management Center - VA
• Reporter

Issue/Introduction

This article outlines Broadcom's support boundary regarding the integration of ManageEngine Network Configuration Manager (NCM) or similar third-party configuration management software with Broadcom network appliances.

Environment

Integrated Secure Gateway

Management Center

Reporter

Cause

Broadcom does not provide native integration or official compatibility verification for third-party tools such as ManageEngine Network Configuration Manager.

Resolution

Broadcom does not maintain official support or compatibility documentation for ManageEngine Network Configuration Manager. Integration requirements, configuration backup procedures, and compliance checks are managed entirely through the third-party application.

1. Review the official documentation provided by ManageEngine for integration with third-party network appliances.
2. If integration requires specific configurations on the Broadcom appliance (e.g., enabling SSH access), ensure these configurations apply to the security standards outlined in the Broadcom product documentation.
3. Broadcom Support cannot assist with the configuration or troubleshooting of ManageEngine software. For assistance with the third-party application, contact ManageEngine Support.