"Access Denied" error displayed in Job Status Data Insight Owner field after AAI upgrade to 24.2.2

Products

• Automation Analytics & Intelligence

Issue/Introduction

After upgrading the AAI environment to version 24.2.2, users may notice that the "Owner" field in the Job Status Data Insight report displays "Access Denied" instead of the expected user or service account IDs. This issue does not occur in version 24.2.1 and may appear to be a permission or EEM policy configuration error, but it is a known product defect.

Environment

Product: Automic Automation Intelligence (AAI)
Component: Data Insight Reporting
Version: 24.2.2

Cause

This behavior is caused by a product defect (DE210201) introduced in the AAI 24.2.2 upgrade. A code change related to EEM on the server side unintentionally affected the display of the Owner field in Data Insight reports.

Resolution

This issue has been identified as a product defect and is scheduled to be resolved in the AAI 26.0 release.