Bulk Restoration of Work Items from the Rally Recycle Bin

Products

• Rally SaaS

Issue/Introduction

Deleted work items, such as user stories, features, and epics, are moved to the Recycle Bin. Users with the appropriate administrative privileges can restore these items in bulk. This article outlines the requirements and steps necessary to perform bulk recovery.

Environment

Rally SAAS

Cause

Accidental deletion of multiple work items requires a bulk restoration process rather than individual manual recovery.

Resolution

1. Navigate to Home > Recycle Bin.
2. Locate the deleted work items.
   • To view items from multiple projects, select the parent project in the project picker.
   • Enable the Include child projects (hierarchy) toggle to ensure all items are visible.
3. Select the checkboxes next to all items intended for recovery.
4. Click the Actions (gear icon) button and select Restore.
5. Once restored, verify the integrity of the data:
   • Parent-Child Associations: When restoring parent items like Epics or Features, verify that child stories are correctly re-associated.
   • Revision History: If associations are broken, access the Revision History of the parent item to manually identify and re-link child artifacts.

Additional Information

• Restoration is only possible if the item has not been permanently purged from the Recycle Bin.
• Permanent deletion occurs automatically based on subscription settings (typically after 21 days).