Section Auto Collapse/Expand Does Not Update Live for Non-Admin Users

Products

• Clarity PPM SaaS

Issue/Introduction

Sections that should automatically collapse or expand after a field update do so immediately for administrator users, but non-admin users do not see the same live update. Non-admin users must perform a full browser refresh before the section visibility reflects the change.

Steps To Reproduce:

• Log in as a non-admin user with access to an object/blueprint detail page containing conditional (rule-driven) section visibility.
• Edit a field/attribute that drives a Hide Section business rule.
• Save/submit the update without refreshing the browser.
• Observe the section collapse/expand behavior.
• Repeat steps 1-4 logged in as an Administrator user for comparison.

Expected: The section should collapse or expand immediately after the triggering field is updated, regardless of user role.

Actual: The section only updates live for Administrator users. Non-admin users see stale section visibility until they manually refresh the browser page.

 

Cause

When a feature flag is enabled, non-admin updates only send partial data, which skips refreshing section visibility metadata until the page reloads.
Enabling a full data read on update ensures non-admins receive updated metadata so section visibility updates instantly like it does for admins.

 

 

Resolution

Disable the feature toggle.

1. Run the following command on the server:
admin toggle-feature MUX_PERF_AVOID_FULL_READ_PROPERTIES_UPDATE_S314676 0

2. Restart APP services.