Not able to access Identity Manager user console
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Not able to access Identity Manager user console

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Article ID: 453033

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Updated On:

Products

CA Identity Suite

Issue/Introduction

Seeing the following error when trying to access the user console on Identity Manager on the primary node after configuring the DR environment 

2026-08-19 11:35:40,981 INFO  [org.apache.activemq.artemis.core.server] (Thread-199) AMQ221025: Replication: sending NIOSequentialFile /opt/brcm/iga/inst/wildfly-idm/standalone/data/activemq/bindings/activemq-bindings-243.bindings (size=1048576) to replica.
2026-08-19 11:35:42,316 ERROR [ims.ui] (default task-3) Page cannot be found.  Please check the URL. (/iam/im/identityEnv/imcss/customenviroment/ui7/index.jsp)

Environment

Identity Manager 15 

Cause

Enviroment not start

Resolution

Log in to the management console and start the environment

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