AppNeta provisioning for DX NetOps subscribers
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AppNeta provisioning for DX NetOps subscribers

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Article ID: 452994

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Updated On:

Products

Network Observability AppNeta

Issue/Introduction

DX NetOps subscribers are entitled to AppNeta Freemium instances (Active Experience) based on their specific product SKU. This article provides the registration process to obtain management portal access, license entitlements, and deployment binaries.

Environment

Product: DX NetOps Observability, DX NetOps Classic, DX NetOps Plus
    •    Eligible SKUs: DXNOPS990, DXNOP2990, DXNOPA990, DXNOPO990, NETOPS990
    •    Entitlement: 1 to 3 AppNeta Universal Licenses (AUL) depending on the agreement.

  • DX NetOps 24.3.9 or later.
  • Note: Integration and freemium activation are unavailable on versions earlier than 24.3.9.

Cause

Attempting to enable Active Experience Monitoring on versions of DX NetOps older than 24.3.9 will fail, as the integration workflow was introduced in subsequent releases.

Resolution

 To enable AppNeta services and receive deployment files, complete the following steps:

  1. Access the Active Experience page in Portal:

    Portal -> Admin -> Monitored Items -> Active Experience

  2. Complete the request form using the account details associated with your Broadcom entitlement.
  3. Once the request is processed, check your email for credentials to the AppNeta management portal (https://signon.pm.appneta.com).
  4. Log into the portal to download Monitoring Point binaries:
    • Navigate to Monitoring Point Settings > Monitoring Points.
    • Select Add Monitoring Point and choose the required platform type (Hardware, Virtual, or Cloud) to download the images.

Additional Information

For assistance with user roles and privileges once inside the portal, see AppNeta User Management Documentation.

 

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