(Grand) Totals Row Displays 0 Actuals After Updating ETC
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(Grand) Totals Row Displays 0 Actuals After Updating ETC

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Article ID: 452810

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Updated On:

Products

Clarity FedRAMP Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Assignments Totals row for Actuals in the Totals or Grand Totals column displays 0 actuals after you update the ETC.

Steps to Reproduce:

  1. Add the Assignments module to a custom Project blueprint.
  2. Assign the Blueprint to a Project that has at least an Assignment with Actuals.
  3. Open the Project and navigate to the Assignments module.
  4. Add the Per-Period Metrics columns: Actuals and ETC.
  5. Adjust the View Options to show the Total Row.
  6. Modify the ETC for an assignment with non-zero Actuals in the Totals (or Grand Totals) column.
  7. You will get a 'Totals have changed' message, click Refresh.

Expected Results: Totals (or Grand Totals) displays the correct sum of Actuals.

Actual Results: Totals (or Grand Totals) Total Row displays 0 Actuals.

Environment

Clarity 16.4.1-16.4.3

Cause

DE210768

Resolution

This issue is under review.