In IGA 15.0, an exception during page display

Products

• CA Identity Manager

Issue/Introduction

In IGA 15.0,facing an ERROR [ims.ui] (default task-390) Exception during page display:

jakarta.servlet.jsp.JspException: java.lang.NullPointerException: Cannot invoke "com.netegrity.llsdk6.imsapi.ImsEnvironment.getEnvironmentSettingsProvider()" because "
env" is null

Caused by: java.lang.NullPointerException: Cannot invoke "com.netegrity.llsdk6.imsapi.ImsEnvironment.getEnvironmentSettingsProvider()" because "env" is null
        at deployment.iam_im.ear.user_console.war//com.netegrity.taglib.skin.UpdateTag.doStartTag(UpdateTag.java:117)
        ... 92 more

Cause of exception:

java.lang.NullPointerException: Cannot invoke "com.netegrity.llsdk6.imsapi.ImsEnvironment.getEnvironmentSettingsProvider()" because "env" is null

 

Environment

IGA 15.0 with Fix Pack 6 , Xpress version 1.0.9 .

Cause

IDM is expecting a header user-agent into request which was missing in the request, because of this one of the UI component is throwing NPE exception.

Resolution

The Engineering team has handled all the place wherever IDM is trying to get the user-agent header.

A fix is provided to address this issue.

Please raise a support ticket for the HF