VM Provisioning Failure due to Network Discovery Error "Could not find network with logical switch id among target networks after 12 retries"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When deploying a virtual machine from a "VM Apps" tenant in VCF Automation 9.x, the provisioning operation fails with the following error:

Could not find network with logical switch id <ID> among target networks after 12 retries

This article outlines the diagnostic steps and resolution for scenarios where the configured Cloud Account lacks the necessary vCenter privileges to discover networks associated with a specific Network Profile.

 

Environment

VCF Automation 9.X

Cause

The provisioning process fails because the Cloud Account configured for the VM Apps tenant does not have the required permissions within vCenter Server to view or fetch the networks defined in the VCF Automation Network Profile. Consequently, the orchestration engine is unable to locate the designated logical switch ID.

Resolution

• Log in to the VM Apps tenant with administrative privileges.
• Navigate to Infrastructure > Network Profiles.
• Click the Network tab and review the list of networks configured in the profile.
• Log in to the respective vCenter Server instance using the credentials of the Cloud Account configured in step 3.
• Click the Network icon (Globe symbol) in the vSphere Client.
• Verify that the networks identified in the VCF Automation Network Profile are visible and accessible to the Cloud Account.
• If the networks are not visible, grant the necessary privileges to the Cloud Account at the vCenter Server level (e.g., Read-only access to the network objects).
• Retry the virtual machine deployment in VCF Automation.
  
  Note:
  
      Even though the cloud account has elevated privileges, it is still unable to discover the networks. To investigate this issue further, please open a Support Request (SR) with Broadcom, selecting vCenter as the product.
      Reference Document: Broadcom Support

Additional Information

Refer document below for Cloud Accounts Permissions: 
Credentials required for working with cloud accounts in VCF Automation for VM Apps