CAS9013A error message is displaying on the console every 15 minutes for the Librarian PRODUCT LJ

Products

• Librarian

Issue/Introduction

Getting the message "CAS9013A  Product LJ about to expire or is expired and is in use" on the console every 15 minutes.   

Librarian is not in use at this site.  Why is this message occurring and how can it be stopped? 

 

Environment

Release: 4.4 

Cause

 

Resolution

Normally, when the CAS9013A expiration message for Librarian is issued and Librarian is not used, it means that some 3rd party product has a Librarian interface turn on.  Have see this with File-Aid.

 

According to the KB article 'What to do when getting messages CAS9180E/CAS9012A/CAS9013A'   the messages will stop after 24 hours if nothing attempts to use Librarian again -

If no additional security violations occur for the same product (additional submissions of batch jobs, or access to panels) CAS9012A/CAS9013A will stop after 24 hours.

 

The article also indicates that it might be able to find out what the product is if there is a CAS9180E error:

If there is NO valid LMP key, CAS9180E occurs i.e. lmp key required for PRODUCT xx. This reflect on the product abbreviation xx.

You find the CAS9180E via the console log, look up a few lines, and see what batch job (and user) submitted this. 

 

Check the console log for the CAS9180E message and see if the job and 3rd party product caused the error can be located.

 

Once the 3rd party product has been identified, contact the vendor for instructions on how to disable the Librarian interface.