Security Assessment Report, Segmentation score and ATP score calculated for more than 32 environments shows incorrect inter-environment pair information

Products

• VMware vDefend Firewall with Advanced Threat Prevention
• VMware vDefend Firewall

Issue/Introduction

SSP 5.2 with L/XL form factor having more than 32 environments shows details for only 32 environments in Security Assessment report and considers only 32 environments for segmentation and ATP score calculations

Environment

SSP 5.2.0 

Cause

While collecting the environment pair related information from internal Intelligence API, the collected data is truncated to only 32 environments. This results in showing environment pair related summary and scored limited to this 32 environments even though the setup may contain beyond 32 environments.

To confirm the issue with log messages, collect the support bundle log bundle. Search the log file with the report id of the format report-job-<report-id>.log. In the log file, look for the message "Environment pair count details". Below is the log snippet:

<182>1 2026-06-17T04:58:24Z report-job-272fe7e1-6a09-11f1-8653-d2aa6895e760-k66q8 SSP 3 SSP [ssp@4413 comp="SSP" level="INFO" s2comp="reportgenservice/service.go:509" subcomp="SSP"] Environment pair count details {"details":{"TotalEnvironments":50,"TotalPairs":1000,"UnprotectedPairs":19,.....}}

The above message displays the environment pair count details collected with the internal API. If the pair count shown is 1000 instead of actual environment pair count (here it is 2450 for 50 environment), the issue can be confirmed.

Resolution

Please reach out to Broadcom Support for further assistance.