Export list button doesnt work on fresh installation of CA Servicedesk Manager.

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Export Lists (The "Export" button in the upper Right Corner of all lists) does not work.
Nothing happens.
This is a new Installation with an MdB from another SDM 17.4/RU4 (swing box method).

Environment

Release : CA Service desk Manager 17.4.4.

Cause

There were additional tab noticed under in browser developer tool while accessing export button. 

Resolution

Step1 : Edit NX.ENV by removing additional tab from : 
             @NX_SERVLET_SERVER_URL=https://FQDN:8443
                 @NX_LOCAL_SERVLET_SERVER_URL=https://FQDN:8443

Step : Recycle CA Service desk Services. 

Additional Information

Additional troubleshooting steps followed as per these below articles : 

https://knowledge.broadcom.com/external/article?articleNumber=256646

https://knowledge.broadcom.com/external/article?articleNumber=429336