Warning: "The vCenter credentials you use must have the Global.Licenses privilege..." when configuring a vCenter account

Products

• VCF Operations

Issue/Introduction

• Replacing a VCF Operations 9.0.2 instance with VCF Operations 9.1.0 that provides license and vSphere Client plug-in management for vCenter.
• After removing the vCenter account from the VCF Operations 9.0.2 instance and adding it to VCF Operations 9.1.0, enabling License and vSphere Client Plugin under Manage Integration displays the following warning:

The vCenter credentials you use must have the Global.Licenses privilege assigned and be a member of the LicenseService.Administrators Single Sign-On group. Go to the vSphere Client to configure them and try again.

Another VCF Operations instance already provides license and vSphere Client plug-in management for this vCenter system. Only one VCF Operations instance can provide license management for a vCenter system and also register the plug-in in the vSphere Client.

Environment

• VCF Operations 9.1.0
• VMware vCenter Server

Cause

The vCenter credentials used for the integration do not have the Global.Licenses privilege assigned or are not a member of the LicenseService.Administrators Single Sign-On group.

Resolution

1. Ensure credentials assigned to the vCenter user account have the Global.Licenses privilege and membership in the LicenseService.Administrators Single Sign-On group in the vSphere Client. Use a dedicated service account or the vCenter administrator account.
2. Complete Step 17 in the official product documentation for Configuring a vCenter account in VCF Operations.