TDM Portal: Export of project data is timing out

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

After upgrading to TDM Portal 4.11.5044.0 and increasing the timeout value to 30 minutes, we are still seeing the export of our project timing out after 20 seconds. 

Environment

TDM Docker Portal 4.11.5044.0
Kubernetes

Cause

An obsolete timeout parameter in the values.yml file was overriding the 30-minute timeout configuration intended for project export/import operations.

 

Resolution

1. Verify if the a custom or older version of the values.yml files is being used in the Kubernetes deployment.
2. Compare the active values.yml parameters against the expected configuration for TDM Portal 4.11.5044.0 and later.
3. Remove or update any overriding timeout properties (e.g., httpClient.connectTimeout).
4. Perform a test export/import of the project to verify that the 30-minute timeout is now being honored.

Expected Outcome: Project data export and import processes should complete successfully without "Read timed out" or "Operation timed out" errors.