Receive the alert "Objects are not receiving data from adapter instance" for the Infrastructure Health Adapter.
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Receive the alert "Objects are not receiving data from adapter instance" for the Infrastructure Health Adapter.

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Article ID: 451611

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • Collection integrations for vCenter and other adapters show "Green" and healthy status.
  • Data collection for actual environment objects remains unaffected.
  • Alert persists even after manual cancellation.

Environment

VMware Aria Operations 8.18.x

Cause

Infrastructure Health Adapter is triggering a false "No Data Receiving" alerts for internal licensing and telemetry objects. 

Resolution

Workaround is to deactivate the alert in the active policy to suppress false notifications as per KB "Objects are not receiving data from adapter instance" alert on any Adapter instance